Codeable Community Support @ Codeable

We’re excited to be searching for the next member of our Expert Community team, a person with a passion for community.

To apply for this job please visit codeable.applytojob.com.

About Codeable

Codeable connects a community of elite WordPress development experts worldwide with businesses that need a WordPress site built, developed, maintained, fixed, or optimized. We’re the only WordPress exclusive services platform and community, with over 550+ freelance developers and teams delivering projects of all sizes to clients globally.

Our mission is to build the most vibrant WordPress developer services community and create a better way of working for all parties in the WordPress ecosystem when it comes to WordPress websites, whether for developers, clients, or partners.

Purpose of Position

We’re excited to be searching for the next member of our Expert Community team, a person with a passion for community.

Day to day tasks may include writing content, talking to experts in our community and supporting other teams to find the right talent in our community for specific projects. We need someone who is day to day focus is engaging with our developer community and finding new ways to excite, educate and make them feel included.

We need people just like yourself: motivated by helping developers everywhere find success; building strong connections and content which can only happen when everyone is involved equally – not based on gender identity/sexual orientation, race/ethnicity, disability status. The talent needs diversity, too, so let’s lift those voices who may otherwise go unheard.
 

Skills you’ll need to be successful in this role:

  • You’re a WordPress advocate and evangelist with a fast-paced community experience/interest.
  • You have experience contributing to .org and have built up respect in the .org community.
  • You’ve got experience in community management & development, ideally with prior experience from an education & learning/skills development perspective.
  • You’re capable of producing high-quality content for, and with, our community. You’ll be creating and sharing content in our private Academy learning portal (LMS), which is used to share resources to help experts learn and grow.
  • You’re comfortable coordinating with our Opportunity Management (OM) team for new client-facing opportunities. Our OM team is helping new clients find success working on Codeable and will occasionally need your help to find appropriate experts for their unique project requirements.
  • As part of the team, you’re ready to contribute generally to how we further evolve the Expert Success & Community team and Codeable as a whole.

What we offer:

  • Competitive pay.
  • Work from your home.
  • Thirty-two days PTO per year. We encourage you to take the time you need for a vacation, staying active and healthy, and spending time with friends and family.
  • We default to trust and care about the work you produce, not just the hours you put in.
  • We get the whole company together once a year on a team-building retreat (currently paused until COVID is over).
  • We are very serious about our work but don’t take ourselves too seriously and like to have fun.
  • We expect you to work well with culturally diverse individuals since our internal team is from worldwide, and our experts and clients span every continent (except  Antarctica).
  • Being a small team, we expect individuals to show initiative and not take on new challenges and roles.
  • Ability to work alongside some of the nicest, most brilliant WordPress developers in the world daily.

    Location and Hours:

This is a full-time remote position.

Requirements:

  • Background in WordPress (.org)
  • Impeccable written & verbal English language skills (native speaker or native level -> additional languages at communicative levels a plus)
  • Strategic thinker with strong attention to detail
  • Team-oriented but self-motivated and autonomous
  • Good at-home work set-up (with your kit and great internet)
  • Motivated, self-starter with a friendly, positive attitude
  • Community experience, a CMX Community MBA a plus.
  • Adaptability to change (comfortable with the fast-paced, changing environment)
  • Compassionate and inclusive, and fully embracing of diversity; mindful towards all peoples and cultures
  • Prior remote work experience is a plus, as is experience working as a dev freelancer

How to apply:

If you think you’re a good fit, then please submit your application using the link below!

We won’t be able to respond individually to all applications, but if we feel you’re a strong match, someone will be in touch shortly…

 

How the selection process operates…..

  • All candidates go through an initial resume screening process. Be sure to check for spelling and grammar to help your application stand out.
  • We then invite all shortlisted candidates for an online interview with our Head of Support & Expert Community and the Expert Community Management Lead – the goal of this interview is to get to know each other better and talk about your experience with WordPress (and .org) along with your community roles.
  • If we find we’re a good fit, we’ll send you a couple of sample WordPress-related questions and a couple of community development questions to respond to.
  • Suppose we’re happy with the outcome of your work. In that case, we’ll invite you to a 2nd interview – the goal of this interview is to discuss your work, allow you to walk us through your problem-solving process, and supply you with another set of questions that will test your prioritization and communication skills.
  • After the second interview, we will be reaching out with a job offer to the successful individual.

Equal Opportunity Statement

Codeable is an equal opportunity organization that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Codeable makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Legal

  • Your data will not be commercially shared with, or used by, any third parties
  • Your data will be managed in Workable, the tool we use to manage the Expert application process
  • We are Codeable ApS, a company registered in Denmark
  • Please review our Privacy Policy for any additional details
  • Your data will only be used in relation to your enquiry to become a Codeable Expert