SiteGround expands remote support with 32 former Site5 team members

SiteGround's team has been almost exclusively based out of their offices in Bulgaria until now. Lilyana Yakimova announced on their blog that they have hired 32 former support personnel from Site5, employees whom hail from 10 countries, including the United States.

Site5 was acquired by Endurance International Group (EIG, owners of Bluehost, HostGator, etc) just over a year ago. Some of Site5's team went with Ben Welch-Bolen — Site5's co-founder — to start Pressed, but Ben couldn't take everyone on, and he was helping look for a new home for the rest of the team. SiteGround has hired the remaining 32 employees who wished to stay on once the EIG transition was complete.

This is part of a major support expansion for SiteGround, whose team is now more than 400 people, having added more than 100 employees in 2016 alone.

Because this is SiteGround's first foray into remote working culture, they hope to learn from and adopt what the Site5 team already knew about making it succeed. And for SiteGround to continue to grow and expand their services internationally, a remote culture will be important. Providing 24/7 support isn't easy, so this marks an important step.

Such growth has been fairly common amongst WordPress managed hosting companies. WP Engine also added 100 new jobs recently, with the addition of a support office in Limerick, Ireland. The managed hosting space is growing fast, and it's hard to believe it's only seven years old.