What WordPress.org support forum tools can be made better?

There's some very healthy discussion going on in the Make WordPress Support blog, where Mike Epstein (Ipstenu) asks: What support forum tools can be made better? Be sure to see her list of known ideas (like reply-by-email), check out the requests in the comments, and chime in yourself! This is a good opportunity to have a say in how you can better support the free products you provide to the WordPress community.