I started using WordPress in 2004, ran into a problem right away, asked on the forums, and starting answering whatever threads I could. In 2010, I took a job as a Happiness Engineer at Automattic, providing support for bloggers at WordPress.com (a bit different from WordPress.org). Currently, I support all Automattic products. Find me at MacManX.com.
Happiness Engineer at Automattic, Support Team Member at WordPress, Trumpet in Polyhedra, and general doer of things at place.