5 Sure-Fire Ways to Get a Software Refund (for a Theme / Plugin)
While the post is in jest, the points highlight what we often see when people submit tickets for paid plugins. That said, these five steps will ensure you get your money back.
While the post is in jest, the points highlight what we often see when people submit tickets for paid plugins. That said, these five steps will ensure you get your money back.
WordPress success stories are great, but this time, you’re going to read about a failure. It’s about the Speed Booster Pack plugin and the depressing, constant decline of its active installs.
Mel Choyce, a WordPress core committer and the designer of Twenty Seventeen, shares thoughts on how good design feedback should be structured. My favorite is probably the last one on the list: Frame feedback as suggestions, not mandates. “What if you…” and “How about if you tried…” are great ways to present alternate ideas to…
Over at WeGlot, they’ve put together a detailed summary of how they’ve scaled their support capacity with HelpScout to handle 500 customer emails a week and non-stop live chat. That means 70+ conversations a day and a commitment to never shut down for the day with a client who is still waiting for a response. In…
😷 How can the WordPress community return to hosting safe, in-person events? A discussion is underway, thanks to Angela Jin starting it. 💬
David Bisset did a vey nice review of Professional WordPress Design and Development, a book about WordPress written by Brad Williams, David Damstra, and Hal Stern. I have my copy sitting next to me, and have made it through a few chapters over the last week or so. I concur with what David has said…
Ryan Boren, WordPress Lead Developer and Bug Whisperer, decided to create a poem on the importance of eliminating trailing whitespace in his latest commit to the WordPress codebase. The Pinking Shears stir from their slumber, awakened by what may seem, to those innocent in the ways of The Shears, a triviality, a nothing-of-consequence. But there…