Chris Lema offers some suggestions on how you can get people to send you action-oriented emails — which eliminate the need for meetings and extended email discussions. ✉️
Chris defines an action-oriented email as one “that lets me reply quickly and easily, and allows them [my staff] to take action.”
It’s not just for hierarchical organizations or internal communication though. I think action-oriented communication translates well to other situations too. It can be applied to client work, in teams, and it’s almost a form of consultative selling. Clearly, a worthwhile skill to pick up.