The 2020 WordPress Annual Survey is…

The 2020 WordPress Annual Survey is open — please take it. ☑️

The results from the 2019 survey have been shared, and there's a lot to learn from them. What is striking is that very few people took the 2019 survey — only about 6,000 compared to 45,000 responses to the first survey of this kind back in 2015!

6,000 people cannot possibly represent the diversity of the WordPress community, so please take the survey this year.

Allie Nimmons started a conversation about the lack of questions concerning languages, ethnicity/race, and disability. This too is disappointing and needs to change. We need more and better information about the WordPress community every year, so the questions must be broad and inclusive of all its members.

2019 Survey Highlights:

  • One big takeaway from the 2019 results is that (at least 6,000) WordPress users are working on more complex sites with greater efficiency: “The number of professionals who report providing a heavily customized experience to clients has increased substantially, while at the same time the amount of time reported on creating those sites has decreased.”
  • Just over three-quarters (76%) of Professionals use WordPress as a CMS, significantly more than in 2016 (73%).
  • Significantly fewer respondents feel WordPress is as good as or better than its competitors (76%) compared to 2016 and 2017 (82% and 83%, respectively).
  • More than three-quarters (78%) of Users say a lot of custom work has been done to their WordPress installation. Like the Professional groups, 4% say everything on the site has been customized.
  • Nearly half (49%) of the Professionals say it takes 20-60 hours to launch their typical WordPress project. The proportion of Professionals who say it takes more than 200 hours to launch has significantly declined from 6% in 2016 and 2017 to 4% in 2019.
  • Half (50%) of the Pro Freelancers and Hobbyists feel “not at all comfortable” working with React.
  • A significantly higher proportion of Professionals (20%) feel “very comfortable” with WordPress REST APIs compared to Pro Freelancers/Hobbyists (13%)

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