👍 Check out the new California DMV Virtual Office website from 10up, which got high praise from Sallie Goetsch:
“My BFF, who is 70 and technically challenged, just used it and said “After 3 bewildering attempts to renew my REAL ID this time I was able to do it and not even take a long time.”
Struggling with key government sites is not part of a good day for anyone, especially people with disabilities, language or cultural barriers, and so on. Usability and accessibility are truly vital.
