Angela Jin shares a few lessons learned in her ongoing quest to build empathy:
“During difficult conversations, especially with people you care about, it may be instinctual to want to make things better.”
But instead of trying to help, sometimes it’s better simply to empathize by “saying something along the lines of, ‘Gosh, that seems so difficult, and I can see why you are feeling this way. Thank you so much for sharing with me.'” 🤗
