July 26th and 27th plus a hack day on the 28th. Awesome. Who's going?
Simon Ward, of Pingable, shares 20 design trends he sees in WordPress themes this year. I think his take is mostly accurate, even if I’m not a big fan of some of them. h/t Mike Schinkel.
I see a lot of WordPress products and product websites as a consultant. I also get “pitched” a pretty decent amount, requesting me to check out someone’s new product to blog about here. Because of this experience seeing and judging products over the last few years, I have some things I’d like to recommend for…
Most end-users want to ask good questions, they just don’t know how. Copy and paste this guide into your own support center to help your customers ask better support questions.
Over at WeGlot, they’ve put together a detailed summary of how they’ve scaled their support capacity with HelpScout to handle 500 customer emails a week and non-stop live chat. That means 70+ conversations a day and a commitment to never shut down for the day with a client who is still waiting for a response. In…
Is it still possible to make a living as a small WordPress company, freelancer, or solopreneur? The community says yes!
Konstantin Obenland has posted some tips for proper validation and sanitization on the Themeshaper blog. For those that recall Otto’s definitive post on the subject, this one adds a couple of tips in addition that have been added to core since Otto’s post. This is a handy post for theme developers.