Fred Meyer writes that although WordPress is a great tool “most small business website owners are not having wonderful experiences with it.” This is due to a wide range of problems, like a lack of developer ethics, unclear communication, slow themes, etc. Fred’s solution is the Small-Business WordPress Developer Code of Honor, which turn the focus on client satisfaction. Take a look — if you do any kind of client work, it’s a great list to review periodically as a reminder of the promises and commitments that make happy customers.