Most end-users want to ask good questions, they just don’t know how. Copy and paste this guide into your own support center to help your customers ask better support questions.
The New York Times explains how they built a proprietary “collaborative editing CMS” for their newsrooms. It’s an impressive piece of software, but it’s a shame how much cool engineering goes into closed systems. Would the Times sharing this effort as an open-source project limit their business opportunities? 🤐
Matt Mullenweg does a lot of interviews, and much of this one at the Lean Startup Conference is similar to many others, highlighting how WordPress got started, the culture of open source and how Automattic works. But at the end he mentioned a few numbers about Automattic I hadn’t heard before. He said that Automattic ends up…
Miriam Schwab is the co-founder and CEO of Strattic, a company that has raised $6.5 million in an effort to blend the flexibility of WordPress with the speed and security of static websites.
WordPress success stories are great, but this time, you’re going to read about a failure. It’s about the Speed Booster Pack plugin and the depressing, constant decline of its active installs.
The web is a sacred wilderness, and it deserves preservation. What role can open source communities play? And how does it contrast with the monopolistic tendencies of the “tech giants?”
Rob Howard took a look at the prevalence of fictitious “discount” pricing on WordPress plugins in light of US federal and some state laws that may regard this as a deceptive trade practice. Rob will have more to say about this in the future after further monitoring “to compare the different pricing and sale behaviors…
