WordPress News

HelpScout over forums for customer support

Brian Krogsgard

June 9, 2015

Syed Balkhi explains why he thinks HelpScout is a better option than forums for customer support, and gives insights on how they do customer support for OptinMonster. I got some good value from his tips on mythbusting the forum value-add.…

Tools to play with REST API’s

Brian Krogsgard

June 9, 2015

Paw and Postman are two tools to help you play with RESTful API's. Paw is a $29 mac app and Postman is a freemium Chrome extension. From the way it looks to me, Paw is to Postman as Transmit is to…

Build features more customers will see

Brian Krogsgard

June 9, 2015

Most users will never engage deeply with an app. It's sad but true. Consider this devastating graph by Andrew Chen in his post on the next feature fallacy. This is the attrition rate of users in your average app. Of 1,000…

Effects of freemium, money back guarantees, and free trials

Brian Krogsgard

June 9, 2015

Two conversion articles I read this weekend have stuck with me through the day on Monday. First, Indy mobile app developer Shevub Hussain describes how moving from a paid-only model to freemium for his (really handy looking) Comfy Read app…

Bonus links

Brian Krogsgard

June 5, 2015

Justin Tadlock has another tutorial in…

Brian Krogsgard

June 5, 2015

Justin Tadlock has another tutorial in his customizer series this time on templating with Javascript, which is a much needed topic for a tutorial.

If you ever do web animations,…

Brian Krogsgard

June 5, 2015

If you ever do web animations, GreenSock looks like a neat Javascript based solution, if what you're doing is more complex than simple CSS animations. GreenSock seems to be an industry standard for complex animations, but Ryan McCue said in…

Amazon Aurora is some kind of…

Brian Krogsgard

June 5, 2015

Amazon Aurora is some kind of crazy high-tech Amazon relational database project that's MySQL-compatible, meaning it requires no modifications. Dang. Pagely CEO Joshua Strebel pointed this out to me, I think while licking his chops, considering his platform is on…

Mark Jaquith did a little video…

Brian Krogsgard

June 5, 2015

Mark Jaquith

Carl Hancock doesn’t want WordPress to…

Brian Krogsgard

June 5, 2015

Carl Hancock doesn't want WordPress to turn into Windows 8. I see his frustration and it's good to be cognizant of the competition, but I think we're going to be fine.

Hiring techniques

Brian Krogsgard

June 5, 2015

Mario Peshev has a super thorough post on his blog that outlines a number of techniques for outsourcing and hiring remote talent. He discusses pros and cons of hiring industry experts, building up junior developers, and teaching interns. He also…

How we deploy WordPress themes

Brian Krogsgard

June 5, 2015

Brady Vercher shares on the Cedaro blog how their team deploys WordPress themes. While researching potential solutions, I had a few goals and loose requirements in mind: During development, we should be able to deploy a theme to a testing…

Taxonomy Metabox

Brian Krogsgard

June 5, 2015

I found a new plugin this week, and I apologize I can't remember who from, but it's a neat one. David Cramer is the author of Taxonomy Metabox. Taxonomy Metabox, "pull[s] all taxonomies into a unified, tabbed metabox." For post…

Theme team roadmap and surveys

Brian Krogsgard

June 5, 2015

Design

Tammie Lister has created a roadmap for the theme review team, with steps she thinks they can take forward. It's been a tenuous time for the team, and Tammie's roadmap is excellent, I think. She's proposing five areas for consideration:…

What the WordPress community can learn from Drupal

Brian Krogsgard

June 5, 2015

John Eckman has done a second annual post on what the WordPress community can learn from Drupal. It's quite good, and quite thorough. Here's his tl;dr version, but the whole post is certainly worthwhile: What can the WordPress community learn…

A non-policy policy on PHP versions

Brian Krogsgard

June 5, 2015

The official stance of WordPress.org is that WordPress is supported on PHP 5.2.4 or greater. The official stance of the Plugin Team regarding what version of PHP your plugins can use is .. not that. We don’t have an official…