Making customer service human
Brian Krogsgard
For too long, companies have been automating customer service, but that depersonalises the relationship. It’s time to make customer service human again.
WordCamps and business
Brian Krogsgard
WordCamp SF attendees, via Matt You've likely heard a lot about the WordPress economy over the past couple of years. Tens of thousands of people make their living with WordPress. It's likely that many thousands more work at news sites,…
Case study: Building a WordPress powered web app
Brian Krogsgard
Josh Kadis has written up a summary of his experience at Quartz (an excellent online business news magazine) using WordPress to build a web app. Their considerations for choosing to build their own API versus use Jetpack's, using the settings…
The biggest WordPress events of the year are just around the corner
Brian Krogsgard
[caption id="attachment_3250" align="aligncenter" width="752"] Photo via WordCamp Denver[/caption] WordCamp San Francisco, WordCamp Europe, and Pressnomics are all gearing up. But even if you can't make one of these, don't be disappointed, there is likely an event near you as well.…
Weekly pricing for web development
Curtis McHale
Weekly pricing is a great way to keep an even cashflow for businesses, but it's also great for clients.
Working Freelance one on, three off
Curtis McHale
Interesting perspective on how to stop juggling many client projects at a time. I know it's been tiring me out.
Pressnomics, the WordPress business conference, to be held October 17-19th
Brian Krogsgard
Pressnomics has announced the dates for its second annual event. The WordPress business conference will be held October 17th-19th, in Phoenix, Arizona. The conference, started by Pagely founders Joshua and Sally Strebel, was a huge hit last year, according to…
Launching a product at a WordCamp
Brian Krogsgard
In this post about the launch of FooPlugins, Adam Warner does a great job chronicling his experience with Brad Vincent of launching a product at WordCamp. It's a great read, with very nice advice for others that may be trying…
Quick Hits: WordPress and Universal Analytics
Brian Krogsgard
This post shows you a few additional metrics you can track in WordPress using Universal Analytics, the new Google Analytics.
Myths of running a WordPress theme business
Brian Krogsgard
Bill Robbins runs the WordPress theme shop, Organized Themes. In this post, he explains many common myths about running a theme shop. Bill's a great guy, and his honest depiction of running a theme business is refreshing. Also, it turns out our…
Increased plugin sales by 4x in two and a half months
Brian Krogsgard
Thomas Griffin is in the midst of transitioning his mindset from that of a developer to that of a marketer. In his most recent post, he describes some relatively simple methods he used to sell his plugin at four times…
Freelance vs agency work in WordPress
Brian Krogsgard
Jesse Petersen has a strong opinion about what it would cost for him to leave freelance WordPress work to go back to an agency.
From Developer to Marketer
Brian Krogsgard
Thomas Griffin, developer of the Soliloquy Slider for WordPress talks about his transition from developer to marketer.
WordPress vertical case study: ClickBank Powered
Brian Krogsgard
Human Made have published a really interesting case study about their work with Noel Tock creating a new WordPress vertical for ClickBank. Human Made and Tock also worked together to build happytables, so the ClickBank project marks their second move…
How do you justify traveling to WordCamps?
Brian Krogsgard
WordCamps are awesome. No doubt about it. But from a business perspective, how do you justify attending out of town WordCamps as a freelancer, employee, small business owner, etc? I would love to hear the perspective of people that have…
Adii Pienaar on The East Wing podcast
Brian Krogsgard
Recently, Adii Pienaar appeared on The East Wing podcast. Adii is a cofounder of WooThemes. I've always enjoyed this podcast, and Adii's interview provides great insight into WooThemes and Adii's perspective on business and the WordPress community. Definitely give it…
